Functional Medicine Care Coordinator

Peptide Therapy for Injury Repair: Faster Healing with Regenerative Orthopedic Support

SUMMARY

Meeting Point Health is a boutique medical practice located in the Manayunk section of Philadelphia, specializing in Regenerative Orthopedics, Functional Medicine, and Aesthetics. We want our patients and staff to feel fully integrated in their mind and body so that their soul and spirit is free to live out their full created human potential and higher purpose. Our clinic is cash-based and does not accept insurance. The patient experience must be unlike every other medical clinic. Our patients enjoy access to the most advanced, evidence-based medicine available, led by Dr. Stephen Matta, DO, MBA, CAQSM, and Mary Anne Matta, MS, MA, LAC. Both Dr. Matta and Mary Anne take an East-meets-West approach, and apply their Christian faith to the practice of medicine by praying with and for their patients and staff.

Our rapidly growing clinic in the Manayunk section of Philadelphia is welcoming a right person with a hyper-focus on organization, processes, details, solutions, and relationships to join our team as a Functional Medicine Care Coordinator. This position is patient-facing and requires administration and organization of the patients with our other Patient Care Coordinators in the Functional Medicine program. If you have a strong desire to enter the field of Functional Medicine and learn with the best, we invite you to join us.

WHAT THE JOB ENTAILS

Day-to-Day Office Operations – Our doctors and staff will rely on the Functional Medicine Care Coordinator to maintain efficient day-to-day operations of our clinic. Your responsibility is to manage the administrative backend of the patient experience by keeping detailed organized tools for tracking administrative duties, never letting details fall through the cracks. This requires a hyper focus on people and processes simultaneously, with a knack for using technology to be as efficient as possible.

Scribe all patient appointments

Prepare each patient’s handbook and treatment plan

Communicate with all patients and their requests via patient portal, phone, and email in a timely manner

Communicate with all vendors such as compounding pharmacies and advanced functional labs

Verify the electronic chart is complete and organized at each visit – consents, supplements, medications, medical history, etc…

Prepare charts before all appointments, including lab reviews

Assist in ordering advanced labs, supplements, peptides, etc.. for functional patients

Track patient progress in their treatment plan and flag those who need renewed treatment plans

Complete all tasks as directed by the practice manager, physicians and practitioners

Assist at the front desk for Check-in / Check-out / Scheduling / Taking Payment / Managing Prepaid Plans / Receipts / Superbills

Assist team in maintaining a clean and orderly environment including turn over of exam rooms between patients

Processes and Policies – Ensure we are constantly improving, optimizing, and innovating every element of the patient experience, workflow, internal processes, policies and technology.

Work with our Cerbo EMR, Google Suite, Canva and Slack.

Audit current processes and determine the need for improvements or upgrades

Ensure functional medicine handbooks are up to date

Attend and take minutes at weekly alignment meetings

Assistant in preparing regular reports and educational materials

QUALIFICATIONS

Bachelor’s degree preferred but not required

Health Coaching Certification preferred but not required

A personal commitment in optimizing your own health and to holistic medicine.

Being hyper-organized, consistent and reliable

Always willing to go the extra mile, having a heart of servant leadership

Must be savvy and show quick expertise with new technologies, software and innovation.

Excel in an environment of ongoing evolution and change.